Every terminal in EntraLane can be customized individually via Devices or Visitor Flow → ⋮ → Edit. Changes propagate to connected hardware in real time over SignalR.
1. Shared Settings (Kiosk, Desk & TV Display)
| Setting | Options | Description |
|---|
Device Name (Name) | Free text (e.g., “North Entrance Kiosk”, “Desk 2”) | Displayed in the Admin UI and announced on the TV Display (“Please proceed to Desk 2”). |
Language (Language) | English (en) / German (de) | Default UI language (and spoken voice callout language on TV Displays). |
Color Theme (Theme) | Light / Dark | Switches between daylight Warm Ivory and high-contrast Obsidian Dark surfaces within your chosen Design Archetype. |
Toolbar Title Mode (ToolbarTitleMode) | Location Name / Queue Name / Device Name / None (Hidden) | Controls which title text renders alongside your logo in the top terminal header. |
Enabled (Enabled) | On / Off (Out of Order) | Places the terminal in Out-of-Order maintenance mode and frees up its active subscription quota slot. |
2. Entrance Kiosk Specific Settings (/kiosk)
| Setting | Range / Options | Description |
|---|
Ticket Confirmation Duration (ticketDurationSeconds) | 5 to 120 sec (Default: 15s) | How long the issued ticket overlay remains on screen after check-in before resetting for the next guest. |
Schedule Mode (scheduleMode) | Follow Queue Schedule / Always Open / Custom Schedule | Determines when the kiosk switches to its after-hours standby screen. |
Print Mode (printMode) | Disabled / Automatic / Optional | Controls whether paper tickets are disabled, printed silently on tap, or offered via button. See Ticket Printers. |
Paper Width (paperWidth) | 80mm (Standard) / 58mm (Compact) | Adapts print layout CSS and QR code dimensions to your thermal roll width. |
3. Service Desk Specific Settings (/desk)
| Setting | Options | Description |
|---|
Require Operator Login (requireOperatorLogin) | On / Off | Requires counter staff to sign in with their 4–6 digit Staff Operator PIN before calling tickets. |
Desk Has Ticket Printer (hasPrinter) | On / Off | Enables a receipt print button (80mm or 58mm) when creating walk-in tickets directly from the counter. |
| Assigned Services | Multi-select | Determines which service categories are routed to this counter (also configurable visually in Visitor Flow). |
4. TV Call Display Specific Settings (/display)
| Setting | Range / Options | Description |
|---|
Call Highlight Duration (highlightDurationSeconds) | 5 to 3600 sec (Default: 120s) | How long a newly called or recalled ticket pulses with the brand accent highlight in the left column. |
Call Visibility Duration (ticketDurationSeconds) | 10 to 7200 sec (Default: 300s) | Total time a called ticket remains visible in the left call stack before auto-pruning. |
Audio Chime (audioPing) | Harmonic Chime / Ding-Dong / Reception Bell / Digital Ping / Gentle Tri-tone / Muted | Selects the synthesized Web Audio attention chime played before each callout. |
Voice Announcement (voiceCall) | Female Voice / Male Voice / None | Enables spoken Text-to-Speech announcements for ticket number, mnemonic word, and desk. See Audio Playback. |
Schedule Mode (scheduleMode) | Follow Queue Schedule / Always Open / Custom Schedule | Controls when the TV Display switches to its after-hours standby view. |
